Faq

ACBIZ GLOBAL Codemarket – Frequently Asked Questions (FAQ)

1. General Questions

Q1: What is ACBIZ Codemarket?

A1: ACBIZ Codemarket is a premium digital products marketplace by ACBIZ GLOBAL, offering scripts, software systems, APIs, and ready-to-use digital tools for businesses, developers, and entrepreneurs.

Q2: Who can use ACBIZ Codemarket?

A2: Any individual, business, or developer seeking reliable digital solutions can use our platform. You must register for an account to purchase or access products.

Q3: Are the products sold here developed by ACBIZ GLOBAL?

A3: Some products are developed in-house, while others are sourced from trusted platforms. All products are carefully tested and supported by ACBIZ GLOBAL.

2. Account & Registration

Q4: Do I need an account to buy products?

A4: Yes. You must create an account to purchase products, access downloads, and receive support.

Q5: How do I create an account?

A5: Click “Sign Up” on the homepage, provide accurate details, and verify your email to complete registration.

Q6: I forgot my password. What do I do?

A6: Click “Forgot Password” on the login page and follow the instructions to reset it.

3. Product Purchase & Payment

Q7: How can I pay for products?

A7: Payments are processed securely through our integrated payment gateways. We accept [insert payment methods you plan to offer, e.g., PayPal, Stripe, card payments].

Q8: When will I get access to the product after payment?

A8: Access is usually granted immediately after successful payment. If there’s a delay, please contact our support team.

Q9: Can I cancel an order?

A9: Orders cannot be canceled once payment is completed. Please review the product details carefully before purchase.

4. Licensing & Usage

Q10: What is the difference between a Regular License and an Extended License?

A10:

Regular License: Use on a single project/website; resale is prohibited.

Extended License: Use on multiple projects or for client projects; resale is prohibited unless explicitly allowed.

Q11: Can I customize a product I purchased?

A11: Yes, you can customize products for your own projects. Support for customization may require an additional service request.

Q12: Can I resell or distribute purchased products?

A12: No. Reselling, redistributing, or publicly sharing products is prohibited unless explicitly stated in the license.

5. Support & Updates

Q13: Do you provide support for purchased products?

A13: Yes. ACBIZ GLOBAL provides support for all products as described in their listings. This includes installation guidance, troubleshooting, and general assistance.

Q14: Are updates included?

A14: Yes, updates are included for the period specified in the product description.

Q15: What if I need help with a product sourced from another platform?

A15: Even if a product is sourced, we provide support and guidance to ensure it works correctly in your environment.

6. Refunds & Policies

Q16: Can I get a refund?

A16: Refunds are granted only for technical issues or non-delivery. Change-of-mind requests are not eligible. Please submit requests via our support system within [insert timeframe].

Q17: How do I request a refund or report a problem?

A17: Submit a support ticket through your account, including your order ID and detailed description of the issue.

Q18: What if a product is incompatible with my system?

A18: Please check product requirements before purchasing. If a compatibility issue arises, contact support for guidance.

7. Technical Questions

Q19: What file formats are the products available in?

A19: Products are available in formats as specified on the product page (e.g., PHP, HTML, JS, API packages, or source code). Documentation is included.

Q20: Can I integrate purchased products with other systems?

A20: Yes, most products can be integrated. If you need help, our support team can assist with guidance.

8. Security & Privacy

Q21: Is my payment information safe?

A21: Yes. We use secure, encrypted payment gateways to protect your payment and personal information.

Q22: Do you share my data with third parties?

A22: No. Your information is kept confidential according to our Privacy Policy.

9. Miscellaneous

Q23: Can I suggest a product to be added to Codemarket?

A23: Yes. You can contact our team via the “Suggest a Product” option or through support or Request Product option and you will find the following options 

Product Name *

Enter product name

Category (optional)

Enter product category

Email to be notified *

Q24: Does ACBIZ GLOBAL provide free products?

A24: Yes. We offer select free resources to help businesses and developers try our platform and solutions.

Q25: How often do you update the marketplace?

A25: Products and features are regularly updated. Check our homepage or subscribe to notifications for updates.